Vendera Technology Inc. (“Vendera,” “we,” or “us”) is committed to transparency about our data practices. This Privacy Policy describes how we collect, use, and sell user data through our app and related business operations. By downloading, installing, or using our app or services, you acknowledge and agree that we will collect your data and may sell it as described in this policy.If you do not agree to these terms, please discontinue use of the app and services.
We collect a variety of information from and about users and their interactions with our app, vending machines, and services. This includes:
•Location Data:Precise geolocation and general location information of your device or the vending machines you interact with.
•Customer Sales Data: Details about products dispensed and sold, sales volumes, and revenue figures associated with your account or vending machines.
•Vending Machine Transaction Details:Information on each transaction, such as items purchased, purchase times, frequency of purchases (buyer behavior), and payment details (e.g. payment method type and transaction amounts, but not sensitive payment card numbers).
•App Usage Activity:•Logs of your in-app actions and usage patterns, including features used, pages viewed, clicks, dates/times of access, device identifiers, operating system, and crash reports.
•Other Interactions:Any other information you provide or that we obtain when you interact with our company, such as customer support communications, survey responses, or website interactions.
We collect this data through various means including direct input from you, automatic data collection technologies (like cookies or device sensors), and data provided by vending hardware. All data collection is done in accordance with applicable law and as necessary to operate and improve our services.
Vendera reserves the right to sell or share all data we collect to third parties, with the sole exception of personally identifiable information (PII).PII – such as your name, address, email, phone number, and payment card details – is not sold; it is used internally only for providing our services or as required for compliance. However, non-personal and aggregated information (for example, aggregated sales statistics or anonymous buyer behavior trends) may be sold or licensed. We may sell or share data with a variety of partners, including:
•Marketing and Advertising Firms:Companies that use the data to analyze consumer preferences or target advertisements.
•Analytics and Data Insights Companies:Organizations that aggregate data for industry analysis, machine learning, or business intelligence.
•Research Institutions and Firms:Academic or commercial research entities studying market trends, consumer behavior, or other relevant fields.
•Other Business Partners in the U.S.: Relevant industries (such as retail product manufacturers or logistics companies) that can benefit from vending machine usage insights,limited to partners located within the United States.
Any data we sell or share is handled in compliance with applicable U.S. privacy laws.Prior to sharing, we take steps to strip out direct identifiers or otherwise ensure the data does not personally identify individual users.By using our services, you acknowledge that your data (other than PII) may be monetized and transferred to third partiesas part of our business operations.
Vendera Technology Inc. respects your privacy rights and will comply with the minimum requirements imposed by applicable law.User access to data and other privacy rights will be granted only where required by law.For example, if you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA)(and its amendments, such as CPRA). These may include the right to request a report of the personal information we have collected about you, to request deletion of your personal information, and to direct us not to sell your personal information. We will honor verified requests to exercise such rightsfor users in jurisdictions where such laws apply (e.g. California),as required by law.
For users outside of those jurisdictions, we do not provide access, deletion, or opt- out rights except as mandated by applicable law. In other words, unless a federal or state law compels us, we will not accommodate requests to review or delete data.Where we are legally required to offer an opt-out of data sale (such as a “Do Not Sell My Info” option for California residents), we will provide a method to do so. All user requests to exercise data rights must be submitted through the designated contact method in the Contact Information section below, and we will respond as required by law. We may need to verify your identity and residency before fulfilling any request.
We retain collected data for as long as it is necessary to fulfill our business objectives and legal obligations. This means we may keep your information for the duration of your account or usage of the app, and afterward for as long as needed for purposes such as analytics, record-keeping, improving our services, and complying with regulatory or financial requirements. We do not commit to deleting or anonymizing data after a specific timeframe unless required to do so by law or pursuant to an applicable verified user request (such as a valid deletion request under CCPA for a California resident’s personal information).
Even if you stop using the app or close your account,we may continue to store and use your data in aggregate form or as otherwise permitted by law. When data is no longer necessary for our purposes and no law requires its retention, we will securely delete or de-identify it at our discretion.
Collecting and utilizing data is a core part of Vendera’s business model. We monetize the data we collect in several ways to support and grow our operations:
•Direct Data Sales:We may directly sell datasets, reports, or insights derived from user and vending machine data to interested third parties for a profit.
•Analytics Partnerships:We partner with analytics firms and advertisers who provide us compensation for access to data or for the opportunity to analyze user behavior and transaction trends. These partners may use the data to create marketing strategies or improve their own products and services.
•Product and Service Development:• Internally, we analyze collected data to inform business decisions, develop new features, or create new services. This can lead to improved offerings, which in turn drive revenue or business growth.
•Other Business Strategies:•We continuously explore other legitimate business models and strategies to derive financial value from our data, such as industry benchmarking services or data-driven collaborations.
Through these monetization efforts,user data is a valuable asset that allows Vendera to offer and enhance our services, often at low or no direct cost to users. By using our app and services, you agree that your data may be used for our financial benefit in the manners described above. Users are not entitled to any compensation from these efforts, as all proceeds and benefits derived from the use or sale of the data belong solely to Vendera.
All rights to the data collected through Vendera’s app and services arereserved by Vendera Technology Inc.This means that, subject only to applicable law and this Privacy Policy, Vendera maintains full ownership, control, and discretion over all data we collect. We reserve the right to use, disclose, transfer, and monetize the data to the maximum extent permitted by law. By using our services, you relinquish any ownership or proprietary claim to the data that we collect from you or your activities. Vendera has the continuing right to use this data even if you stop using the app or terminate your relationship with us, in accordance with this policy.
•Limitation of Liability:WTo the fullest extent allowed by law, Vendera shall not be liable for any indirect, incidental, or consequential damages arising from our data collection or data selling practices as disclosed in this policy. By agreeing to this policy, you also agree not to bring any legal action against Vendera relating to our data collection, usage, or sharing practices that are consistent with this Privacy Policy and applicable law. In any event, our liability will be limited as provided in our Terms of Service or by statutory law. This section does not waive any rights you have under applicable laws, but confirms that the company’s liability is limited to the extent permitted by those laws.
We are committed to conducting our data practices in compliance with all applicable laws and regulations.Vendera’s data collection and privacy practices are designed to comply with United States federal law and major state privacy laws, while preserving maximum flexibility for our business operations. This includes adherence to laws such as the California Consumer Privacy Act (CCPA) (and the California Privacy Rights Act, “CPRA”), and other state privacy statutes as they become applicable (for example, privacy laws in states like Virginia, Colorado, or others, to the extent they apply to our activities). We also abide by relevant federal regulations and guidelines that govern personal data (for instance, Federal Trade Commission regulations on fair data use).
Where a specific law grants consumers additional protections or rights, we will take the necessary steps to comply with those requirementsfor users in that jurisdiction.In all cases, we interpret and implement legal obligations in a manner that meets the minimum requirements of the law. Unless we are legally compelled, we may not adopt voluntary measures that could restrict our data use or sales. In essence, we will follow the law, but retain all rights and uses of data that the law does not expressly prohibit. Our commitment to legal compliance includes maintaining appropriate safeguards for data as required by law and cooperating with regulatory authorities.
We reserve the right to update or modify this Privacy Policy at any time, with or without prior notice.Updates may reflect changes in our data practices or to ensure ongoing compliance with laws. Whenever we make material changes to the policy, we will update the “Last Updated” date at the top of this policy (and if required by law, we may notify you through the app, our website, or by other means). We encourage you to review this Privacy Policy periodically for any changes.
Your continued use of the Vendera app or services after any changes to this policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must stop using our services and may request that we delete your personal information as applicable by law.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email:privacy@venderatech.com
You may also reach us by mail at the following address (please include “Attn: Privacy Compliance” in your correspondence):
Vendera Technology Inc.
3419 Sherwood Ave
Lancaster, TX 75134
United States
(The mailing address above is provided for privacy inquiries only. For general support, please refer to our standard support contact information in the app or on our website.)
We will respond to privacy-related inquiries and verified data requests as required by law.